{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Lubricants frequently asked questions","text":"\u003Cp\u003EChoosing the right car engine oil for your vehicle can be confusing. View our frequently asked questions to help you answer your motor oil queries.\u003C/p\u003E\r\n\r\n\r\n","links":[{"name":"Lubricants frequently asked questions","value":"https://www.shell.mu/motorists/oils-lubricants/faq.html"}],"image":{"src":"https://www.shell.mu/motorists/oils-lubricants/faq/_jcr_content/root/metadata.shellimg.jpeg/1715343258824/faq-banner-trees.jpeg","alt":"a road passing between green fields","width":3956,"height":2234}},"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.mu/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.mu/"},{"name":"Motorists","value":"https://www.shell.mu/motorists.html"},{"name":"Shell engine oils and lubricants","value":"https://www.shell.mu/motorists/oils-lubricants.html"},{"name":"Lubricants frequently asked questions","value":"https://www.shell.mu/motorists/oils-lubricants/faq.html"}]},"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Lubricants frequently asked questions","text":"\u003Cp\u003ETo help you understand oil better, here are the answers to the questions we’re most frequently asked.\u003C/p\u003E\r\n\r\n\r\n","image":{"src":"https://www.shell.mu/motorists/oils-lubricants/faq/_jcr_content/root/main/section/page-header.shellimg.jpeg/1715343291827/faq-banner-trees.jpeg","alt":"a road passing between green fields","width":4000,"height":1000}},"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/page-header"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/section_header","model":{"text":"\u003Ch2\u003ELubricants frequently asked questions\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item","model":{"title":"Why is an engine oil’s ability to cleanse important?","text":"\u003Cp\u003EKeeping engine components clean is essential as it keeps them in good condition. If your engine components are dirty, oil may not be lubricating and protecting the engine properly. Dirt build-up can also lead to premature engine damage. Shell Helix engine oils are designed to clean and protect engines for improved performance.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy","model":{"title":"Why is the choice of engine oil so important?","text":"\u003Cp\u003EOil is the lifeblood of your car. If the wrong kind is used, the engine is at risk of increased wear and corrosion. Formation of blockages can also lead to engine seizure. By putting Shell Helix oil in the engine, you can carry on motoring with confidence and experience the feeling that your car has just been serviced – all for less than the cost of a tank of fuel.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_1621787089","model":{"title":"How does oil protect my engine?","text":"\u003Cp style=\"line-height: 1.5; margin: 0px 0px 0.625rem; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003EIn many ways:\u003C/p\u003E\r\n\u003Cp style=\"line-height: 1.5; margin: 0.625rem 0px; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003EBy cleaning the engine – Shell Helix oils are designed to clear away dirt, debris and deposits from engine components and to prevent blockages in important oil ways. The oil helps to lock up the dirt and render it harmless until it is removed at the next oil change.\u003C/p\u003E\r\n\u003Cp style=\"line-height: 1.5; margin: 0.625rem 0px; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003EBy reducing friction and minimising wear – Shell Helix oils form a protective film over your engine components and have special additives that act between the moving surfaces to prevent contact and reduce drag. This helps your engine to operate as quietly and effectively as the designers intended.\u003C/p\u003E\r\n\u003Cp style=\"line-height: 1.5; margin: 0.625rem 0px; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003EBy removing heat – Shell Helix oils carry heat away from hot areas, such as around the piston rings where the temperature can reach up to 320°C, and redistribute it around the engine.\u003C/p\u003E\r\n\u003Cp style=\"line-height: 1.5; margin: 0.625rem 0px 0px; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003EBy preventing corrosion and rust – Shell Helix oils help to protect your hard-working engine components from corrosion beyond the normal oil-change interval. Benchmarking studies show that Shell Helix oils provide best-in-class protection and help to extend your engine’s life and avoid some expensive repairs.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_494520418","model":{"title":"What is engine oil made from?","text":"\u003Cp\u003EEngine oils are made up from three important ingredients – base oils, viscosity modifiers and performance additives. These are carefully selected and skilfully blended to enable the oil to provide maximum engine protection.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_63593309","model":{"title":"Is it important to change oil and how often should I do this?","text":"\u003Cp\u003EYou should change your oil and filter at or before the end of oil-change intervals indicated by your vehicle manufacturer. These are based on distance travelled or time. Regular oil changing helps to keep your engine oil in good condition and provide the best protection for all of your engine components.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_1910000597","model":{"title":"Why is Shell Helix any better than other leading brands?","text":"\u003Cp\u003EWe have put Shell’s years of know-how in oil development into every aspect of the Shell Helix formula – from the base-oil technology through to the additives’ selection and blending. We have also channelled the experience we have gained in supporting leading racing teams, such as Scuderia Ferrari, into the Shell Helix formula. It is designed to meet challenges, so no matter how stressful your driving conditions, Shell Helix will help to clean and protect your engine.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_1","model":{"title":"Why should I buy Shell Helix when I can buy additives off the shelf and mix them with existing oil?","text":"\u003Cp\u003EAdding an uncontrolled volume of additives to your oil is like putting salt on your dessert. It takes years of additive blending experience to come up with the right formula for Shell Helix oil, and the way the various additives are mixed in with the base oil is crucial to the oil’s overall performance. So our strong advice is “do not add additives” if you aim to get the most from your car. The addition of additives may lead to expiration of the vehicle manufacturer’s guarantee.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_1_1840566967","model":{"title":"Will I really notice the difference if I don’t make frequent oil changes?","text":"\u003Cp style=\"line-height: 1.5; margin: 0px 0px 0.625rem; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003ENot changing your oil on a regular basis can significantly reduce the level of protection provided against engine wear. Engine oil acts as a reservoir for all kinds of by-products that form when the fuel burns, including soot, sludge, water and acidic material, as well as unburned and partially burned fuel. At the same time, the stress placed on the oil during engine operation gradually depletes the components that determine the oil’s performance. Refreshing the oil on a regular basis ensures that the right balance of components is present in the oil.\u003C/p\u003E\r\n\u003Cp style=\"line-height: 1.5; margin: 0.625rem 0px 0px; color: rgb(64, 64, 64); font-family: Arial, Roboto, Helvetica, sans-serif; font-size: 14px;\"\u003EIt also removes waste materials that might otherwise result in increased deposit formation, corrosion of metal components and increased wear.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy/revealer_item_copy_1_2124357378","model":{"title":"Why not just keep topping up the engine oil?","text":"\u003Cp\u003EIf you simply keep on topping up your oil, you put more stress on the older oil that remains in the engine. And this stress issue has become worse in recent years as lighter, modern engines now run with about 25% less oil in their sumps. Shell Helix oil has a powerful ability to clean up your engine components and goes on keeping engines clean through to the next oil change.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/revealer_copy","model":{}},{"organism":"CallToAction","color":"brand1-solid","id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section/call_to_action_copy","model":{"links":[{"name":"Find your station now","value":"https://www.shell.mu/motorists/shell-station-locator.html","icon":"/content/dam/shell/icons/global/business/gas-pump.svg"},{"name":"Find the right oil","value":"https://www.shell.mu/motorists/oils-lubricants/lubematch.html","icon":"/content/dam/shell/icons/global/business/oil-can.svg"}]}}],"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section","model":{}},{"organism":"Container.Section","color":"brand1-subtle","children":[{"organism":"PromoCard","color":"brand1","colspan":4,"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content/root/main/section_1799440025_c/promo","model":{"title":"Shell Helix car engine oils","text":"\u003Cp\u003EDesigned to meet your needs – whatever your driving challenges. 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View our frequently asked questions to help you answer your motor oil queries.","links":[{"name":"canonical","value":"https://www.shell.mu/motorists/oils-lubricants/faq.html"},{"name":"hierarchy","value":"en_mu/motorists/oils-lubricants/faq"},{"name":"homeTitle","value":"Shell Mauritius"},{"name":"homeUrl","value":"https://www.shell.mu/"},{"name":"locale","value":"en-MU"},{"name":"title","value":"Lubricants frequently asked questions | Shell Mauritius"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\nYou are now leaving the Shell website.\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\nThank you for visiting the Shell website."},{"name":"themeMode"},{"name":"lastModified","value":"2024-05-22T09:20:39.073Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}],"image":{"src":"https://www.shell.mu/motorists/oils-lubricants/faq/_jcr_content/root/metadata.shellimg.jpeg/1715343258824/faq-banner-trees.jpeg","alt":"a road passing between green fields","width":3956,"height":2234}},"id":"/content/shell/countries/mauritius/en_mu/motorists/oils-lubricants/faq/jcr_content"}